Students should attempt, in the first instance, to resolve a concern by using a direct and informal approach to the individual concerned wherever possible.

Completed student complaint forms are to be sent to the Registrar, in a sealed envelope marked 'Student Complaint, Confidential'. All Complaints will be processed in accordance with the College's Grievances Policy and the College's General Regulations. Please note that in accordance with the College policy the Complaint will be referred to the staff member who has made the decision or performed the relevant tasks for comments and response.

Making false and unsubstantiated allegations may render the student liable to disciplinary action. It may also have legal ramifications. All complaints must be specific and supported by verifiable evidence.
SECTION A: Student Details  
   
Student Number (ID)
Family Name
Given Name
Course Name
Email
Primary Phone
   
Permanent Postal Address (Where you can be reached at any time of the year)
Street Number and Name
Suburb
Country
Town/City
Post Code
Term Postal Address (Your address during term time including summer school only required if different to permanent address)
Street Number and Name
Suburb
Country
Town/City
Post Code
DESCRIBE YOUR COMPLAINT
 
WHAT STEPS HAVE YOU TAKEN TO RESOLVE YOUR COMPLAINT?
WHAT IS YOUR DESIRE OUTCOME?
 
Please attach the supporting documents.


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