Student Support Services

Student Services

Student services not only provides administrative support for students but also handles many of the day-to-day enquiries about enrolment, timetables and important dates and provides help with submitting forms and other applications.

Student services responds to enquiries about fees, provides further information on government surveys and can provide support with access to other independent services which may be of value to students. To contact student services please email.
For Melbourne students:[email protected]
For Sydney students:[email protected]

English Language Learning Support

All APIC courses are delivered in English. If English is not your first language and you are studying on campus in Sydney or Melbourne, you can attend English workshops held at ELSIS free of charge.

Further information about the free English classes for APIC students is found on the ELSIS website:

Careers and Employment Course Advice

If you are not sure which course or program suits your needs and aspirations, please contact our course advisory service to arrange a free confidential consultation. Our advisors can provide you with information to help you decide about the study pathway that best suits you.
For undergraduate courses:
For postgraduate courses:

Accommodation Services and Assistance with Living in Australia

Temporary accommodation

The following is a list of budget-conscious hotels and hostels that you may like to contact for temporary accommodation upon your arrival in Sydney. They are located within walking distance of the campus in Sydney's city centre.

Sydney Central YHA (external link)
Sydney Backpackers (external link)
Jolly Swagman Backpackers Hostel Sydney (external link)

Homestay and other options
Browse options at the Education Centre of Australia's preferred accommodation provider CozzyStay (external link).

Share accommodation
The main websites used to search for rental or shared accommodation in Sydney are as follows.

Flatmate Finders – share (external link)
Domain – rent or share (external link)
Realestate – rent (external link)

We recommend getting an idea of what is available, but not actually signing or paying anything until you can inspect properties and meet potential roommates.

Tenancy advice
Free tenancy advice is available from Tenants NSW (external link) and the Tenants Union of NSW (external link).

Counselling services

The Counselling Services offered to APIC Students through the Converge International Program provides professional counselling support in all areas of study, work and life.

Services Provided

When you access Student Assist, you will speak with a qualified, experienced counsellor across a range of issues including:

Study, work and personal stress
Homesickness and transition to life in Australia
Personal and workplace relationships
Emotional difficulties
Communication and relationship tension, conflict and breakdown
Sexual harassment and sexual assault
Grief and loss
Sleep and fatigue
Gambling, drug, alcohol and other addictions
Anger and violence

Our Counsellors

Help you understand your personal strengths and assist in making good decisions
Support you develop strategies to drive positive changes in behaviour and lifestyle
Help you adapt to change and seize opportunities Provide coping strategies when dealing with difficult situations

Student Assistance Program

Your Student Assistance Program is:
A confidential service
Available to all Students
Available for up to 2 sessions per issue
Details of your discussion will not be shared with your education provider. You can read our Privacy Policy on our website.

Contact Us

To make an appointment to speak with a Converge
International counsellor please call 1300 687 399

Visit and
click on Contact Us to access our Live Chat

For immediate support anywhere in Australia you can also contact Beyond Blue (phone, chat online and email services available). In an emergency, Lifeline provides 24-hour telephone and online chat crisis support.

Disability Services

APIC's campuses are accessible to students with disabilities. The College provides reasonable adjustments for students with disabilities. Please contact [email protected] to arrange a confidential consultation to assess your needs.

Sexual Harassment and Sexual Assault

Please click here for Sexual Harassment and Sexual Assault information